Frequently Asked Questions
-
Sur is for anyone 18 and older, helping you track your health over time. Establishing a baseline now makes it easier to monitor changes and take control of your health in the future.
-
A list of our labs is provided here: https://www.sur-health.com/labwork
-
Sur is entirely insurance-free. No deductibles or co-pays. Costs are transparent.
-
After signing up and meeting with your physician, you'll get instructions on how to schedule a lab visit at one of over 2,000 nationwide locations, typically within 10 miles of most homes in the U.S.
-
Yes, Sur offers comprehensive testing for women’s health as new valid diagnostics are developed and approved by our medical team.
-
Yes, Sur offers full-body health insights, including tests for prostate, testosterone, and heart health for men.
-
Insurance usually negotiates lower prices for tests, but without it, prices remain high. Sur provides testing that could cost over $15,000 elsewhere, but at a lower, transparent price.
-
Testing can be scheduled within a few days of joining.
-
Sur includes all standard physical tests plus 100+ more, covering heart, thyroid, cancer markers, nutrients, and more. You also get a detailed summary and personalized insights from top doctors.
-
Traditional healthcare often requires symptoms to justify extensive testing. Sur provides over 100 tests without needing symptoms, plus top doctor insights to help you proactively manage your health.
-
No, Sur complements your doctor by providing 100+ lab tests and detailed insights you can share. It helps you become a more informed patient, making doctor visits more productive.
-
Sur focuses on health factors that change over time and can be improved, unlike genetics, which are fixed. It also offers key genetic tests for conditions like heart disease and Alzheimer’s.
-
No, Sur is not an insurance plan. All costs are transparent, and payments are out-of-pocket.
-
Yes, Sur is FSA/HSA eligible. You’ll receive an itemized receipt with payment details after scheduling lab tests.
-
It depends on your provider. Sur provides detailed receipts, but cannot offer Tax ID numbers or diagnostic codes.
-
Yes, your health changes with factors like diet, sleep, and stress. Regular testing helps track these changes and shows where improvements can be made.